SCAM ALERT

A Marshalltown resident has reported receiving a scam call from someone claiming to be from Consumers Energy. The caller stated that the co-op was conducting an audit and that the resident had overpaid on their account. The scammer then asked for their card information to process a refund.

Please be aware that Consumers Energy will NEVER ask for your card information to issue a refund. It would either be credited directly to your account or mailed to you as a check.

If you receive such a call, do not provide any personal or financial information. Instead, report the incident to Consumers Energy immediately. 

Contact the co-op by calling 800-696-6552 or email info@consumersenergy.coop. 

This incident did happen with a non-member. Please share this information with your family and friends!