Welcome to
For 50 years, TekTone® has designed & manufactured high-quality, affordable, completely interoperable healthcare products including nurse call, wireless nurse call, wander management, alert integration, and fall detection, as well as other affordable quality systems including emergency call, apartment entry, and area of rescue assistance systems that are used in a wide range of applications.
Nurse Call & Emergency Call
TekTone has UL Listed Nurse Call and Emergency Call equipment to meet the needs of hospitals, nursing homes and assisted-living facilities.
Wander Management
TekTone’s Tek-CARE®700 system lets dementia and at-risk residents move freely about your facility, while preventing them from wandering off.
Alert Integration Management
Tek-ALERT® Integration Manager allows a facility to seamlessly integrate calls and activities from all systems and route those calls appropriately.
Apartment Entry Systems
Our apartment entry systems include 3-, 4- and 5-wire speaker station versions, and vandal-resistant systems.
Committed to Providing Quality Intercommunication Solutions
TekTone—a proven leader in the nurse call, health care, and intercommunications fields since 1973—welcomes you to its diverse family of innovative systems. From a manufacturing plant and sales office in NC, our network of first-rate distributors and representatives stretches worldwide.
Over 50 Years
For 50 years, TekTone has designed and manufactured UL Listed Tek-CARE nurse call, wireless nurse/emergency call, wander management, Tek-SAFE area of rescue assistance systems, and Tek-ALERT integration systems.
Read More
TekTone products are designed and built in our FDA-registered, state-of-the-art manufacturing facility located in North Carolina – plus a network of distributors and representatives that stretches worldwide.
TekTone’s portfolio is diverse by offering wireless pendants that fully integrate with wired audio-visual nurse call, resident wander management, and alert integration- simultaneously. Our goal is to meet the various needs of an entire community on a single platform.
%
In-house Manufacturing
TekTone manufactures 80% of what we sell in Franklin, NC and, combined with our in-house hardware and software development, allows TekTone to ensure end users receive the highest quality product each and every time.
Read More
TekTone has never obsoleted any systems without a path for upgrade or replacement in order to continue to use existing equipment. Our portfolio of solutions originally manufactured continue to be manufactured, supported, and are compatible with all new technology.
TekTone doesn’t charge for tech support or software upgrades.
TekTone has wired, wireless, and patient wandering solutions all integrated into one platform for convenience.
TekTone Elite Partner Locations
TekTone prides itself on being the easiest vendor you will work with, and we will do everything we can to simplify nurse call and patient wandering for you. As a family business, our customers are treated like part of our family…
Read More
And we will do whatever it takes to ensure each interaction with TekTone or one of our TEPs is a positive experience.
Worldwide Distribution
TekTone systems are distributed on 5 continents throughout the world. For more than 50 years, TekTone has worked to expand our global network of distributors and TEPs to reach even our most removed customers.
Read More
Many of our international customers are also members of the TekTone Elite Partner program. The title of TEP designates that the company has attended factory training as designed by our Product Support Manager and maintains a local service staff to attend to systems 24/7.
For more information about our current global offerings, please visit the Where To Buy section of our website. Is your country unlisted? Fill out the form on our International Sales page. TekTone is constantly working to better serve our global customers, and we would love to discuss your project with you!
Product Updates & News
TekTone and Vayyar Team Up to Provide Imaging Radar-powered Fall Detection
Leading-edge sensors, integrated into TekTone’s nurse call and emergency call products, offer a new level of visibility into residents’ safety and behavior. Franklin,...
Software Release Notice – 1.47.5
Software Release for LS450 version 1.47.5 is now available to download. This release includes the following features: Stations Updating (StUpdate) faults will now be...
TekTone is a Literacy Leader!
We’re proud to be a Literacy Leader. 8 local children will receive age-appropriate books every month for a year!
TekTone Testimonials
Technical Support
I want to say thank you to TekTone tech support for all of his help yesterday. He was more than patient, knowledgeable, capable and a very pleasant person to communicate with. His approach not only helped me correct the issue, but also understand more about the product. I’m really impressed.
—Christopher Jones, Fire and Security Site Installation Technician, Siemens
TekTone Training
Brian is super knowledgeable and presents the class in very professional manner. You can tell he very much cares about the technicians being well trained for their return to the field. He is patient and represents TekTone well. Having Bryant in the class was an added bonus. Again, you can sense a genuine passion for equipping folks to succeed in their future installations.
—Steve C. A3 Communications, Irmo, SC
Best Solution
Our goal is to always offer our customers the best solution for their needs and you guys definitely make a product that achieves that and more!
Thank you all!
— Jennifer Rogers, Storm Medical Equipment
System Integration
— Kelly Roberts, Administrator, Murphy, NC
Progress & Advancement
— Khaled Ben Amer, Libya
Constant Asset
TekTone has been a constant asset to us for many years because they are constantly evolving to meet the needs of the future.
— Lynn, Calcome, Inc.
Great Success
We were without a call system for 8 months and TekTone not only got us back to having a call system but it also had several advancements that we utilize to assist with timely caring of our residents.
— Misty, Chief Nursing Officer, Sheridan County Health Complex
Robust and Flexible
[We chose a TekTone system] because of the cost, and because it is robust and flexible.
— Scott Webster, IT Director in Lincoln, NE
You Guys Rock
It is unbelievable to work with TekTone. TekTone has help out the building a lot when it comes to parts for the call system. Just want to thank TekTone for being a good vender to us, you guys rock…!!!
— Carnell Mims, Maintenance Director, Symphony of Glendale
Technical Support
The people that work in the tech support department are absolutely amazing and have my upmost respect and appreciation.
—Taylor Bonner, Technician, Sani-Med Dist., Inc.
Training
It was an absolute pleasure taking your course. I don’t think I’ve ever learned so much in 3 days. 4 being execution of. Also, I’ve never retaken a quiz to get the material, not the grade. So, there’s that. I strongly recommend TekTone products, not only for their simplicity, but for the family of folks behind it. Attitudes and all. Thanks for that. For being recommend-able.
— Jeremy Reese, TEP, Cary, NC
TekTone Makes Tasks Easier
Between our local dealer and TekTone we always get great service. Our upgraded TekTone systems make day to day tasks much easier.
— Craig Larson, Facilities Director, Eventide
Thumbs Up
We needed a new nurse call system …. TekTone came in and was so helpful with everything. After picking the right system we wanted, they quickly installed it…When it comes to their service, great company, great employees, thumbs up.
— Carl Garcia, Maintenance Director, Invigorate Post Acute Albuquerque
Track Record
We have specified TekTone on all our projects because of its track record and the state-of-the-art Nurse Call equipment available on the market.
— Green Systems Engineering, Inc.
Outstanding Service
I sell TekTone nurse call equipment for CES and I can honestly say TekTone customer service is outstanding! They make a product for just about any need or situation.
— Tom Hendron, Communication Elect Sys (Ces)
Keep Up the Good Work
I am proud to offer your product as our nurse call solution. This above and beyond culture makes great products! Keep up the good work.
— Andrew Watts, Account Mgr., Arbutus, MD
Key Global Player
TekTone is a key global player in the nurse call system market, doing business on five continents, this company’s exciting growth in Macon County provides more evidence that modern manufacturers can thrive in every corner of our state.
— Pat McCrory, Governor, Raleigh, NC
Hands-on Approach for Training
This has been by far the most informative training I have attended. The hands-on approach gives each tech a feel for the wiring and programming required for the TekTone system. I learn by studying reading material then applying what I have learned via hands-on testing. This class surpassed my expectations and I am grateful for Brian’s time and his training ability. I had 0 nurse call experience entering this class and I now feel I can support other techs working with this system.
—Javier Montoya, ADT, Austin, TX
Training Technique
I felt the instructor, Bryant Emmons, was very good and knowledgeable. His training technique, repeating the material, was useful and valuable. I was happy to have attended his class.
— Jacques Casanova, AVProsNY, Garden City, NY
Major Role in Boosting Our Economy
Companies like TekTone that make such an assertive effort to do business within the U.S. play a major role in boosting our economy and creating job opportunities. They’re one of several companies in Western North Carolina that have been at the forefront of that effort.
— Mark Meadows, Congressman (NC-11), Washington, DC
Simple, Easy-to-Use System
The TekTone nurse call system was installed at our facility more than 2 years ago. It is a simple, easy-to-use system that allows us to talk to our patients directly. As a result, we are no longer running to rooms and then hunting for equipment.
— Clare Vallee, VP of Nursing Services, Berlin, NH
Great System
The TekTone nurse call system works very well, great system, no complaints there!
— Kathy Kundratic, Administration, Forest Hill, MD
Call Light System
TekTone is absolutely wonderful. They went over and above in spite of some setbacks which were the facility’s error. The call light system is working and is awesome.
— Catherine Pannell, Administrator, Invigorate Post Acute of Albuquerque
Very User Friendly
The TekTone system works great and is very user friendly.
— James Goehman, Director of Facility Maintenance, Chesterfield, MO
Easy to Operate
TekTone equipment is easy to operate.
— Daniel Evans, Maintenance Director,
Phenix City, AL
Above Standards
Every time I have contacted TekTone, I have been handled…at a level that far surpasses ANY other vendor. The courtesy, the patience, the professionalism and the friendliness they show is above standards. I am extremely happy to have TekTone as a partner, and with support like this, I feel like we will all be very successful.
— Alan Joseph, Operations Manager, Plymouth, MI
Continued Support
Thank you for the continued support. It’s refreshing to have a partner like TekTone.
— Doug Glenn, PMP®, PSP®, Senior System Sales Engineer, Tampa, FL
Quality, Reliability, and Accuracy
I have worked with TekTone for 3 years and I cannot say enough about the quality, reliability, and accuracy of their systems. I would recommend them to anyone.
— Corey W. Leftwich, Executive Director,
Mandeville, LA
One of the Best Training Received
One of the best trainings received. Not only was Brian’s personality and demeanor very professional and fun but he also proved to have a vast understanding of the equipment. Everything was explained in a great flow. I went in from knowing very little about nurse call and Tek Tone and now feel very confident.
— Chase Fears, Fresno, CA
Customer Support is Far Superior
Your customer support is far superior to companies I have dealt with in the past. [As] my units are in the excess of 10 years old… it would have been understandable to tell me that you no longer support our product. But you not only made your company look great, you assisted making me look good in the eyes of my owners.
— Bruce Forbes, Facility Management,
Studio City, CA
More Flexibility
Our facility has always had TekTone and we are currently upgrading our system. I wanted the system to have more flexibility and we are getting this with the upgrade.
— Philip A. Johnson, Director of Facility Services, Greensboro, NC
Great Improvement
The TekTone nurse call system is a great improvement compared to our previous system. I train nursing students on the TekTone system and have noticed that from the caregivers side, the tone of the TekTone system is much less obtrusive for staff and patients.
— Rosemary Skiner, RN, Franklin, NC
Safe & Secure
We here at [hotel] love our Area of Refuge! The hotel has been here for 7 going on 8 years and we have yet to face any problems with the system. It’s safe, secure, and perfect for any emergencies the hotel may face. Thank you so much for the system, it’s reliable.
— Linda Her, Front Office Manager, Clovis, CA
Appreciate Your Service
I’m happy to provide a positive referral for TekTone; we’ve had no issues with your intercoms and appreciate your service.
— John Wilke, Property Manager, Missoula, MT
Ranked Number One
Our hospital has been fortunate to make investments in tools such as our TekTone nurse call system that makes a positive impact on our nurses’ abilities to provide greater focus on our patients, allowing our facility to be ranked number one in patient satisfaction in NC.
— Martin Wadewitz, COO, Franklin, NC
Beyond Our Expectations
We are impressed with our TekTone nurse call system and it has lasted years beyond our expectations.
— Eric Etter, Maintenance, Hamilton, MT
Cares About OUR Customers
It is rare and hard to find a vendor that cares about OUR customers like TekTone does.
— Jeff Wieland, Warehouse & Purchasing Manager, Seattle, WA
Immediate Difference
Once the TekTone system was installed, there was an immediate difference for the facility. It’s a lot easier to use.
— Mike Peoples, Finance Manager, Clemmons, NC
Great Job Answering Questions
TekTone’s instructor was thorough in all of the training courses. He also did a great job answering questions and helping us understand the content. I’m positive that as I use the new systems I will remember the course information and it will be easy to install. Thanks again for everything.
— Josh Judd, Installer, Gilbert, AZ
A family-owned business committed to providing quality intercommunication solutions at competitive prices, supported by conscientious customer service, for the Health Care, Residential, and Commercial markets.
- Ambulatory Surgery Centers
- CCRC / Life Plan
- Skilled Nursing
- Assisted / Independent Living
- Hospitals & Cancer Centers
- Psychiatric & Behavioral Health Facilities
- National Accounts
Ambulatory surgery centers (ASCs) are health care facilities that offer patients the convenience of having surgeries and procedures performed safely outside the hospital setting. This trend in healthcare is a growing new market and TekTone has designed our systems to offer valuable nurse and emergency call capabilities to ASC patients.
ASCContinuing Care Retirement Communities (CCRC), also known as Life Plan Communities, are designed for seniors who are currently living independently, but want the safety and security of being cared for as they age without having to relocate. As a resident’s health declines, he or she may transition from an independent living residence to assisted living, to an intermediate or skilled nursing facility—all on one campus. TekTone offers systems specialized in adapting to the changing needs of CCRCs, while keeping resident’s safety and security a top priority.
A skilled nursing facility (nursing home, convalescent home, care home or rest home) provides a place of residence for those who require continuous nursing attention. Services available in skilled nursing facilities include assistance of nurses, nursing aides and assistants; physical, occupational and speech therapists; social workers, recreational assistants; and living space. In some instances, residents may reside in skilled nursing facilities to receive rehabilitation or other therapy following an illness or accident.
SKILLED NURSINGAssisted living / independent living facilities usually have a campus-wide call system so a resident can notify caregivers by initiating a call from a personal pendant or emergency button press/pull. The systems specified for these types of facilities are usually referred to as emergency call systems or personal emergency response systems. Call system requirements in assisted/independent living vary, but may be mandatory in some states. Assisted living facilities may prefer a combination of Tek-CARE wireless and wired technology, with pull-cord stations, call buttons and wireless pendants to ensure staff members are notified efficiently and quickly.
ASSISTED LIVINGNurse call systems for hospitals, microhospitals and cancer centers must offer more than the ability for a patient to call for a nurse. These systems are now about total solutions to improving facility performance. Performance is identified as improving efficiency in terms of facility goals (rounding, reducing time to answer calls, tracking staff performance using metrics), improving staff satisfaction, and improving patient satisfaction.
HOSPITAL INFONurse call systems in high security facilities, such as psychiatric and behavioral health facilities, require the implementation of advanced features to protect against vandalism and to provide accurate monitoring and reporting options.
PSYCHIATRIC & BEHAVIORALTekTone‘s National Accounts Program is specifically structured for organizations that have multiple facilities. Whether you are a local, regional or national organization, our national account program provides you with high quality healthcare communications and a world-class service network.
NATIONAL ACCOUNTSHEALTHCARE
The Tek-CARE platform provides customizable communication solutions for all types of healthcare facilities. TekTone’s wired and wireless nurse call systems provide flexible features and integrations to assist staff members in providing the greatest care for residents. In addition to the safety and security provided by the nurse call system, TekTone also offers the Tek-CARE Wander Management system to help keep at risk residents away from harm and Fall Detection and Monitoring offering peace of mind for caregivers, residents, and their loved ones. With the Alert Integration Manager, these systems can be integrated to display calls at one convenient location, as well as provide customized management reports. Along with reporting, the Tek-CARE Staff App can be used to notify staff on-the-go using iOS or Android devices or display monitors using Tek-CARE TV.
COMMERCIAL AND RESIDENTIAL
TekTone’s roots lie in the manufacturing and design of apartment entry systems. With multiple station options, custom engraved panels and retrofit capabilities, Tek-ENTRY apartment systems provide a convenient and reliable communication path for residents. Also available is the Tek-SAFE Area of Rescue Assistance System for areas out-of-reach of communication in the event of an emergency.
Where to Buy
TekTone products are available through hundreds of distributors and service providers around the world. Click on Where to Buy to contact your regional manufacturer’s representative or to inquire about your nearest TekTone Elite Partner.
Additional Resources
Hours of Operation
TekTone Production and Shipping department hours are Monday through Thursday 7:00 a.m. to 5:00 p.m. EST.
- Sales department hours are Monday through Friday 8:00 a.m. to 5:00 p.m. EST.
- Technical Support department hours are Monday through Friday 8:00 a.m. to 6:00 p.m. EST.
- For technical assistance, contact our Tech Support team.
When you call TekTone, our automated telephone system gives you these dialing options:
• 2 – Sales Department
• 3 – Technical Support
• 4 – Vendor Relations
• 5 – Accounts Payable
• 6 – Accounts Receivable
• 0 – Operator
Technical Support FAQs
Click here for a list of Technical Support FAQs.
General Questions
If you have questions about Sales, Technical Support, National Accounts, or Systems Design, please click on the link below for our full contact form.
Contact Info
324 Industrial Park Road
Franklin, NC 28734 USA
800.327.8466
828.524.9967
828.524.9968